Feb 11, 2025
Customer Background
A Belgium-based semi-trailer manufacturer, specializing in sliding platforms for semi-trailer chassis.
The Challenge
The customer needed an extra-long stroke cylinder for their sliding platform system.
● The technical requirements were demanding:Stroke length: 2800mm
● Horizontal mounting with support at both ends
● Additional support at the piston rod front to ensure coaxial alignment between rod and cylinder tube
● Reduce torque at the front cover head where the piston rod extends
● Operating temperature as low as -30°C (European winters can reach -40°C in some regions)
Standard cylinders could not meet these requirements.
Our Solution
We designed and manufactured a fully matched extra-long stroke custom cylinder based on their specifications:
Imported seal kits to ensure reliable sealing at low temperatures
Special low-temperature lubricant for -30°C operation
Optimized support structure for stability under extra-long stroke conditions
● Sample Stage: Special Materials Took 10 Days
Because the cylinder tie rods and piston rods were extra-long and required special materials to ensure stability at -30°C, the first sample took about 10 days – 3 working days longer than our standard 7-day sample lead time.
We didn't hide it. We didn't make excuses. We told the customer honestly: special materials take longer to machine. They understood.
We reviewed drawings again and again until everything was perfect – because even a small deviation on paper becomes a big problem on site.
● Batch Production: Re-confirm Before Every Order
Once we moved to batch production, we did not simply "copy" the previous drawings. Before every single order – even when the specifications were identical to the previous batch – we re-confirmed all requirements and technical parameters with the customer.
Their equipment may be updated. Their application conditions may change. We make sure that every product from Fescolo meets the customer's needs at that moment.

Quality Assurance
Each cylinder is individually leak-tested before shipment and packed in customized export wooden crates to prevent damage during transit.



Partnership Timeline
● 2024: The customer found us online. After extensive technical discussions, they placed an order for 2 samples (took 10 days)
● 2025: Samples passed validation. The customer started small batch orders – 25-30 pieces every two months
● Full year 2025: Over 100 pieces delivered, with consistent quality
● 2026: Customer increased to 48 pieces per month

Key Milestones
| Item | Data |
| Stroke length | 2800mm |
| Operating temperature | -30°C |
| 2024 | samples (10 days) |
| 2025 | 100+ pieces (small batches) |
| 2026 | 48 pieces per month |
Core Strengths
1.Extra-long stroke custom cylinders (up to 2800mm)
2.Low-temperature seals and lubrication
3.Sample stage: drawings reviewed until perfect; honest about the 3-day delay
4.Batch stage: requirements re-confirmed before every order
5.100% leak testing before shipment
6.Export-grade wooden crate packaging
Honest communication – we told the customer when special materials would take 3 extra days


Closing
From 2 samples in 2024 to 48 pieces per month in 2026. This didn't happen by chance. It happened because every cylinder we delivered earned their trust – one piece at a time.
Trust is built one cylinder at a time.
2800mm stroke. -30°C. Extra-long materials. We were honest when it took 3 extra days.
Your extra-long stroke application even more demanding? Let's talk
Email: sales@fescolo.com sales@focka.com
WhatsApp/Phone: +86 15057491870
Or fill out the form below
Don't see your application? Contact Us.
©1998-2026 Fescolo. A brand of Fokca Automation Co., Ltd. All Rights Reserved Sitemap